Enrolling in a Voya retirement plan at www.voyaretirementplans.com is easy if you follow a few simple steps. Below is helpful information, presented in a Q&A format, to guide you through the Voya retirement plan registration process.
Which internet browsers are required to access the Register Now section of the website? Please visit the official Voya website for a list of supported browsers.
Will I be logged out of the Register Now section after a period of inactivity? If you do not use the Continue or Back button within 15 minutes, you will be logged out of the Register Now section. You will need to begin the registration process again, and any previously entered information will not be saved.
How should I navigate “through” the Register Now section? You should use the Back and Continue buttons provided within the Register Now pages instead of using your web browser’s forward and back buttons.
What if I am unable to go back to the previous page? If you need to return to the previous page within the Register Now section, simply click the “Back” button located at the bottom right of the page.
What if I am unable to go to the next page? First, ensure there are no error messages at the top of the page. Error messages will appear in bold print. Please read the error message and correct the error. Then, click the Continue button to proceed to the next screen. If you continue to experience difficulties, please call 1-888-311-9487 for assistance with Voya retirement account registration.
What happens if I use the Cancel Registration button? You will receive a message indicating that you have canceled the online registration. None of the previously entered information will be saved. If you still wish to register, you will need to begin the Www Voyaretirementplans Com Register Now process again.
Where will error messages appear in the Register Now section? All error messages will appear at the top of the screen in bold print. Please call 1-888-311-9487 if you need assistance completing your Online Registration. Refer to the Voya website for further information on privacy and legal policies.
